FAQs
ARE YOUR LOCATIONS LICENSED BY THE STATE OF MICHIGAN?
YES, ALL OPERATING LOCATIONS HAVE BEEN APPROVED AND LICENSED BY THE STATE OF MICHIGAN.
DO I HAVE TO BE A MEMBER TO SHOP AT NATURE’S RELEAF?
NO, YOU DO NOT NEED TO BE A MEMBER TO SHOP AT NATURE’S RELEAF. IF YOU MEET OUR STORE SPECIFIC AGE RESTRICTIONS FOR RECREATIONAL (ADULT USE) PRODUCTS, YOU MAY PURCHASE AT NATURE’S RELEAF WITH A VALID ID.
DO YOUR STORES SELL RECREATIONAL/ADULT USE CANNABIS?
YES, ALL 3 OF OUR OPERATING STORES SERVE RECREATIONAL CUSTOMERS.
DO YOU PROVIDE A DELIVERY SERVICE?
NATURE'S RELEAF BURTON NOW OFFERS HOME DELIVERY FOR REGISTERED RECREATIONAL/ADULT USE AND MEDICAL PATIENTS. YOU MUST REGISTER BY VISITING THE BURTON STORE AND OBTAINING YOUR USER CREDENTIALS FOR ONLINE SHOPPING. OTHER NATURE'S RELEAF STORES WILL SOON OFFER DELIVERY SERVICE TO THEIR LOCAL COMMUNITIES. ALL DELIVERY ORDERS MUST BE PAID THROUGH TREEZ PAY (ACH).
WHAT TYPES OF MEDICINE DO YOU CARRY?
WE CARRY MEDICINES WITH A VARIETY OF DELIVERY SYSTEMS. OUR INVENTORY CONSISTS OF UNIQUE STRAINS OF TRADITIONAL MARIJUANA FOR SMOKING AND VAPORIZING, AS WELL AS EDIBLES & TINCTURES FOR ORAL CONSUMPTION AND LOTIONS AND BALMS FOR TOPICAL APPLICATIONS. OUR PRODUCT LINE AND SELECTION ARE CONSTANTLY CHANGING TO PROVIDE THE LATEST PREFERRED VARIETIES AND EXCLUSIVE STRAINS THAT ARE NOT ALWAYS FOUND AT OTHER PROVISIONING CENTERS.
WHAT ARE THE BENEFITS OF USING A PROVISIONING CENTER?
IF YOU ARE UNABLE OR UNWILLING TO GROW YOUR OWN MEDICINE, CAREGIVERS AND PROVISIONING CENTERS CAN ASSIST YOU BY PROVIDING A WIDE SELECTION OF MEDICINE FOR PATIENTS. ALL OUR PRODUCTS ARE CLEAN, STATE TESTED AND REGULATED TO ENSURE PROPER QUALITY IS BEING MAINTAINED.
IS THERE A LIMIT TO THE AMOUNT OF CANNABIS PRODUCTS I CAN BUY AT ONE TIME?
RECREATIONAL CUSTOMERS MAY PURCHASE UP TO 2.5 OUNCES PER TRANSACTION.
ARE CHILDREN ALLOWED IN YOUR FACILITY?
IN ACCORDANCE WITH MICHIGAN LAW NO ONE UNDER THE AGE OF 21 IS ALLOWED IN THE FACILITY, THIS INCLUDES THE LOBBY.
WHAT DO I NEED TO BRING WHEN I SHOP?
YOU WILL NEED A VALID GOVERNMENT ISSUED I.D. SUCH AS A DRIVER'S LICENSE, PASSPORT, STATE ID, OR MILITARY ID.
DO YOU ACCEPT OUT OF STATE CUSTOMERS?
YES, WE ACCEPT CUSTOMERS FROM ANY STATE OR COUNTRY WITH A VALID GOVERNMENT ID AND OVER THE AGE OF 21 FOR RECREATIONAL.. PLEASE KNOW YOU WILL NEED TO BRING IDENTIFICATION EVERY TIME YOU PURCHASE FROM US.
DO YOU ALLOW RETURNS?
NO, ONCE THE PRODUCT HAS BEEN SOLD, WE ARE UNABLE TO ACCEPT IT BACK. IF A PRODUCT IS FAULTY PLEASE CONTACT THE STORE YOU PURCHASED FROM. WE WILL ALWAYS MAKE IT RIGHT WITH YOU!
WHAT PAYMENT METHODS DO YOU ACCEPT?
CASH, CREDIT CARD, DEBIT CARD, AND TREEZ PAY (ACH).
WHAT IS TREEZ PAY?
TREEZ PAY ACH IS A DIGITAL PAYMENT SOLUTION THAT PROVIDES OUR CUSTOMERS WITH A CONVENIENT WAY TO PAY FOR THEIR ONLINE ORDERS WITH THEIR MOBILE DEVICES. WHEN A CUSTOMER PLACES AN ORDER, THEY’LL RECEIVE AN SMS TEXT MESSAGE WITH A LINK TO ADD THEIR PAYMENT INFORMATION AND AUTHORIZE PAYMENT FOR THEIR ORDER.
IS TREEZ PAY POWERED BY STRONGHOLD SECURE?
YES, CONFIDENTIAL CUSTOMER BANKING DETAILS ARE NOT ACCESSIBLE BY THE DISPENSARY, TREEZ, OR STRONGHOLD. TO COMPLETE A MOBILE PAYMENT VIA TREEZ PAY ACH, CUSTOMERS SIMPLY LOG IN TO THEIR ONLINE BANKING PROVIDER ONCE BY ENTERING THEIR CREDENTIALS (LOGIN & PASSWORD), AND BY DOING SO, ARE PROTECTED BY THE SAME LEVEL OF SECURITY THEIR BANKING INSTITUTION PROVIDES.